FREQUENTLY ASKED QUESTIONS

SHIPPING

How do you ship & what is the price?

Shipping costs vary depending on your exact location and shipping option. In general, most of our products ship FREE from Australia in 5-8 business days (Please allow 2-3 business days for processing).

Why didn't my shipment come in one package?

We ship orders from various warehouses in Australia. Our stock is spread out over multiple fulfilment centers in order for them to get to you faster. This means orders containing multiple items may be shipped individually. You may receive one item before the next. So don't panic if you don't receive all of your items at once. They are on the way.

What countries do you ship to?

Currently ship only to Australia and we cannot ship to P.O. boxes or military bases.

How do you ship?

Orders are shipped from fulfillment warehouses right here in Australia. After your order is processed by one of our facilities we will send it to the shipping company and it will be completely handled by them. You will be provided with a tracking number so you can follow along with your order

How long will it take for my order to be delivered?

All of our items are shipped fast & free right here in Australia. Because we fulfill all of our items from Australia you can expect to receive them on average in 5-8 business days.

Can I track my order?

We will send your tracking information to the email you provided us at checkout. This email will also guide you how to track your package. Please note that the tracking information will be displayed 2-3 days after you receive that email. You can also check your tracking at https://trendzydeals.com/order/tracking

PAYMENT

How can I pay for my order?

We offer safe shopping and accept payment via Paypal, Visa, Mastercard, Amex, Discover, GPay and Apple Pay. All products are listed in AU Dollars.

What is the default payment currency

Our products are listed in AU Dollars.

Can I pay COD - Cash on delivery?

No. Sorry. We can only accept payment in advance. You can use one of our secure payment methods to pay for your order.

What is your refund policy?

Please visit https://trendzydeals.com/refund-policy for full information on our refund policy.